Privacy Policy

Overview

Lelani School ("we", "our", or "us") is committed to protecting the privacy of the families, learners, and visitors who engage with us. This Privacy Policy explains how we collect, use, and safeguard personal information provided to us through our website, admissions process, and school communications.

By using our website or submitting information to us, you agree to the practices described in this policy. If you do not agree, please refrain from using our site or submitting personal information.

Information We Collect

We collect personal information in the following ways:

• Contact forms — name, email address, phone number, and any message you submit via our website.
• Admissions enquiries — details about prospective learners including name, age, and grade level.
• Parent & guardian information — contact details provided during the enrolment process.
• Website usage data — pages visited, time spent on site, browser type, and device information collected automatically via cookies.

We do not collect sensitive personal data such as financial information, national ID numbers, or medical records through our website.

How We Use Your Information

The information we collect is used solely for legitimate school purposes, including:

• Responding to enquiries submitted through our contact form.
• Processing and following up on admissions applications.
• Sending school newsletters, event updates, and communications to enrolled families (with consent).
• Improving our website experience based on usage patterns.
• Complying with legal obligations under Kenyan law.

We will never use your information for unsolicited marketing or sell it to third parties.

Sharing of Information

Lelani School does not sell, rent, or trade personal information. We may share information only in the following limited circumstances:

• Service providers — trusted third parties who assist us in operating our website or school systems, bound by confidentiality agreements.
• Legal requirements — where disclosure is required by Kenyan law, a court order, or a regulatory authority.
• Safety — where disclosure is necessary to protect the safety of a learner or member of the school community.

Children's Privacy

We take the privacy of children very seriously. Our website is not directed at children under the age of 13, and we do not knowingly collect personal information directly from children. All information about learners is collected through their parents or guardians.

Photos or videos of learners are only published on our website or social media with explicit written consent from a parent or guardian. Parents may withdraw this consent at any time by contacting us.

Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience. Cookies help us understand how visitors use our site so we can make it better.

• Essential cookies — required for the website to function correctly.
• Analytics cookies — help us understand page visits and user behaviour (e.g. Google Analytics).

You can disable cookies through your browser settings at any time. Note that doing so may affect some functionality of the site.

Your Rights

You have the right to:

• Access — request a copy of the personal information we hold about you.
• Correction — ask us to correct any inaccurate or incomplete information.
• Deletion — request that we delete your personal data, subject to any legal obligations we may have to retain it.
• Withdraw consent — opt out of communications or photo/media consent at any time.

To exercise any of these rights, please contact us using the details below.

Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our website is served over HTTPS and access to personal records is restricted to authorised staff only.

While we do our best to protect your information, no method of transmission over the internet is completely secure. We encourage you to contact us directly for sensitive matters rather than through a web form.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the date at the top of this page. We encourage you to review this page periodically.

Continued use of our website following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please get in touch: